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PROBLEM...... Not letting me upload more than 5min of video

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Post time 2014-07-04 23:21:17 |Show all posts


Hey, just wondering if anyone can help, I downloaded Smart Pixel a while ago and was importing my videos from my GoPro with no issues. I opened it today and tried to do some new editing and Smart pixel wont let me upload any more than 5 min of footage......... HELP !!!!!!

Thanks
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Post time 2014-07-06 18:41:22 |Show all posts
Hi Matt,

The free version only can edit video more longer than 5 minutes, if it works for you so far, you can think to upgrade to a license version.
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Post time 2014-07-09 11:07:33 |Show all posts
mine is also doing this and i have a license i dont know why its only just started doing it
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Post time 2014-07-13 18:39:55 |Show all posts
Hi  John,

I've checked your email address, it doesn't show any record that you've bought the license, it happens might because you use vpn or wifi, you can send us your license code so that we could change one for you.
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Post time 2016-08-30 16:38:21 |Show all posts
ok so i have been trying to upload a vid to youtube but its not letting be bacuse the editing phase is not loading or the motion speedup/down does not work is there a way to fix this
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