- Reg time
- Last login
- Read permission
Recently some Smartpixel users reported they have a game recording problem under windows 7 home edition and window 7 64 bit edition, when they use Smartpixel to capture game video like CF, Tank world, LOL, Starcraft and other games, the hotkey is often has no response under full screen mode, or there has white screen, black screen, choppy and other abnormal phenomenon. Those issues happened in the game video recording mainly caused by the compatibility permissions of Smartpixel software under the Windows 7 OS. It can be solved by the following steps:|
Right click Smartpixel icon on the desktop or the Start menu, then click Properties.
game recording issue
If there’s no shortcuts of Smartpixel software or you have removed Smartpixel icon from the desktop, you can open the Smartpixel installation directory, open bin folder, and find out pai.exe file and right click the icon, click Properties.
game recording problem
In the Properties interface, you can click “Compatibility” tab, then check the Privilege Level run this program as Administrator, click Apply and Confirm.
game capture problem
Restart Smartpixel software to record game video again, those game recording problems mentioned above should be solved. Please feel free to let us know if you have any other problem during game recording with Smartpixel software.