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Why when generating video the screen gets stuck accurate sampling 0%?

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Post time 2013-10-17 00:10:04 |Show all posts
Edited by ellenazaharia at 2013-10-17 00:15

When I want to save my project  gets stuck and the accurate sampling is 0%.
What did I do wrong?

Thank you.
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Post time 2013-10-17 00:47:50 |Show all posts
Hi,

We are sorry for the inconvenience. Can you export the video with WPC format then send to support@smartpixel.com or attached in this thread?
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Post time 2013-10-17 03:05:49 |Show all posts
I ve already sent it.

Waiting your answer.

Thank you.
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Post time 2016-05-09 14:40:53 |Show all posts
what if it doesn't even open the file, what do I do then???
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